Safety and Security Rebate – Terms and Conditions

Applicant Eligibility

  1. To be eligible for the Safety and Security Rebate, Applicants must hold a valid WA Seniors Card and reside in an ‘eligible household’ in Western Australia.
  2. The commencement date of the Safety and Security Rebate Scheme is 22 August 2021, and only purchases made on or after this date will be eligible for the rebate.
  3. The Safety and Security Rebate Scheme will cease at such time as determined by the Department of Communities, in its sole and absolute discretion.
  4. The following types of households are eligible households:
    • Owner-occupier where the Applicant fully or partially owns their principal place of residence and resides there with or without other persons;
    • Single dwelling, where the Applicant does not own or rent the residence and resides with family members or other persons;
    • Rental accommodation, where the Applicant is renting the residence, including:
      • Accommodation owned by the Housing Authority; and
      • Accommodation owned by the Applicant’s employer
    • Separate “granny flat” forming part of a residence occupied by the Applicant’s family members or others, whether or not the Applicant is paying rent;
    • Accommodation in a retirement village, including independent living units, serviced apartments or hostel accommodation where the Applicant either owns a strata title home, leases a unit/room or is allocated a unit through buying a share in the village; and
    • Caravan or mobile homes, where such are used as the Applicant’s principal place of residence, including accommodation in residential parks where the Applicant owns the park home and leases the land.
  5. The eligible household must be the Applicant’s principal place of residence in Western Australia as registered on the WA Seniors Card members’ records.
  6. WA Seniors Card members living in accommodation provided by an aged care organisation, hospital, hostel or religious order are not eligible for the Safety and Security Rebate.
  7. Applicants who received a Safety and Security Rebate in the previous scheme (between 2009–2015) are eligible for a rebate under this Safety and Security Rebate Scheme provided they meet the eligibility criteria as specified herein.

Eligible Items and Services

  1. Applicants may only claim the rebate once (for one or more eligible items) during the life of the Safety and Security Rebate Scheme, limited to a maximum of $400, even where the actual cost exceeds this amount.
  2. Rebate amounts for the purchase or installation of eligible items and the carrying out of eligible repairs are specified in the following table:
    No: Item Total Maximum Rebate
    1 Home alarm and/or CCTV systems
    (minimum purchase/installation value of $200)     		$400
    Note: if a contractor installs this item, the contractor must be a licenced Security Agent and Security Installer.
    2 Security door screens
    (minimum purchase/installation value of $200)     		$400
    Note: if a contractor installs this item, the contractor must be a licenced Security Agent and Security Installer.
    3 Deadlock (door or window)
    (minimum purchase/installation value of $50)     		Maximum rebate claim of $200 for each deadlock
    Note: if a contractor installs this item, the contractor must be a licenced Security Agent and Security Installer.
    4 Security window screens or window shutters
    (minimum purchase value/installation of $100)     		$400
    5 Security sensor light
    (minimum purchase/installation value of $50)     		Maximum rebate claim of $200 for each security sensor light.
    Note: A licenced electrician must install this item if connected to mains power.
    6 Wi-Fi or wired video doorbells
    (minimum purchase/installation value of $100. Does not include ongoing subscription fees)     		Maximum rebate claim of $200 for each video doorbell.
    Note: A licenced electrician must install this item if connected to mains power.
    7 Residual Current Device $400
    Note: A licenced electrician must install this item.
    8 Mains powered smoke alarm
    (minimum purchase and installation value of $100)     		Maximum rebate claim of $200 for each mains-powered smoke alarm.
    Note: A licenced electrician must install this item.
    9 Fire extinguisher
    (item must meet Australian Standards)     		Maximum of $50 for each fire extinguisher.
    A maximum of two fire extinguishers can be claimed.
    10 Fire blanket
    (item must meet Australian Standards)     		Maximum of $25 for each fire blanket.
    A maximum of two fire blankets can be claimed.
    11 Repairs of one or more of the following items:
    • Home alarm and/or CCTV systems
    • Security door screens
    • Deadlocks
    • Security window screens or window shutters
    • Security sensor light
    • WiFi or wired video doorbell
    • Residual Current Device (RCD)
    • Mains powered smoke alarm
    		 $400
    Repairs must be carried out by a qualified contractor with the requisite licences and meet the applicable Australian Standards where relevant.
  3. Applicants who wish to utilise the maximum rebate amount may elect to purchase items gradually and then make one claim.
  4. If an Applicant claims less than the $400 limit, they cannot make another claim for the remaining amount.
  5. If a rebate has already been claimed for an eligible household (including the partner’s claim), an Applicant cannot claim another rebate.
  6. Applicants can apply for a rebate under this Safety and Security Rebate Scheme and similar rebates through their local council.
  7. Eligible items purchased or repaired must be installed or located at the Applicant’s eligible household.
  8. Applicants agree to undertake their due diligence when engaging a tradesperson to install the eligible items to ensure they comply with relevant laws and regulation(s) including, without limitation:
    • Installation of a residual current device (RCD), mains power smoke alarm or any other mains-powered eligible item must be undertaken by a licenced Electrical Worker engaged by a licenced Electrical Contractor.
    • A licence search can be carried out at the following website: https://www.commerce.wa.gov.au/building-and-energy/find-gas-fitter-electrician-or-plumber
    • The electrician should also issue an electrical safety certificate to the customer within 28 days of the work.
    • If items 1-3 in the table above are installed by a contractor, a such contractor must be a registered business (with an Australian Business Number) operating in the installation of home security products and must hold all relevant licences, including a Security Agent Licence issued by WA Police under the Security and Related Activities (Control) Act 1996 and the Security and Related Activities (Control) Regulations 1997.
    • Approved Security Agents and Security Installers are limited to those persons listed on the Western Australia Police Force website under ‘Current Licence Holders’ at https://www.police.wa.gov.au/About-Us/Our-Agency/Police-Licensing-Services/Security/Current-licence-holders, as amended from time to time.
  9. Do-it-yourself installation is permitted except when electrical work is being performed, whereby a licenced Electrical Contractor must be engaged.

Australian Standards

  1. Eligible items must be compliant with Australian Standards where applicable. In particular:

    Security Screens

    • AS 5039-2008 (Security Screen Doors and Security Window Grilles)
    • AS 5040-2003 (Installation of security screen doors and window grilles)
    • AS 5041-2003 (Methods of test — Security screen doors and window grilles)

    Deadlocks

    • AS 4145.2-2008 (Locksets and hardware for doors and windows)

    Residual Current Device (RCD)

    • AS/NZS 3000-2018 (Electrical installations)

    Mains powered smoke alarm

    • AS 3786-2014 (Smoke Alarms)

    Fire extinguisher

    • AS/NZS 1841.5-2007 (Specific requirements for powder type extinguishers)

    Fire blanket

    • AS/NZS 3504-2006 (Fire blankets)
  2. The Department of Communities reserves the right to ask for further information on the eligible item(s) claimed to determine compliance with the Australian Standards or licencing requirements for installation or repairs before administering payment to the Applicant.

Relevant Approvals

  1. It is the responsibility of the Applicant to obtain all necessary approvals from a landlord or strata company before buying, installing or repairing devices. The Department of Communities accept no liability or responsibility for any failure to do so.
  2. Applicants should contact the WA Seniors Card Centre before purchasing or carrying out repairs of an eligible item if they are unsure of their eligibility to claim a rebate for such item.

Payment

  1. Applicants who wish to apply for the rebate must purchase the eligible item/s or installation or repair service before applying. Applications can be lodged on the WA Seniors Card website or by completing an application form.
  2. A copy of the required identification documents listed on the application form, signed by the Applicant, must be provided with the application form.
  3. Copies of dated tax receipts showing proof of purchase, installation or repairs must accompany the application form. The supplier’s ABN must also be visible on the receipt. The item or service must be paid in full before the rebate claim is made, and evidence to support this (via the tax receipt) must be provided.
  4. Payment of the rebate will only be made by electronic funds transfer (EFT) to the account of the Applicant nominated on the WA Seniors Card members’ records, except in the following circumstances:
    • Payment may be made into the Applicant’s partner’s bank account only if they hold a current WA Seniors Card and the Applicant notifies the WA Seniors Card Centre to link the Applicant’s WA Senior Card account with their partner’s.
    • Payment may be made into accounts in the name of a person holding an Enduring Power of Attorney for the Applicant, where evidence is provided of the Power of Attorney.
    • Payments may be made into accounts in the name of the person appointed the Applicant’s Guardian by the State Administrative Tribunal, where evidence of the Power of Attorney is provided.
  5. Payments will only be made into accounts with a bank, building society, cooperative or similar financial institution in Australia.
  6. Payments will not be made into:
    • Overseas bank accounts;
    • Bank accounts in a former name where it is different to the Applicant’s WA Seniors Card name, i.e. maiden name;
    • Business bank accounts;
    • Bank accounts held by religious organisations or charities; or
    • Trust accounts other than those conducted in accordance with appointments made by the State Administrative Tribunal.

Other Conditions

  1. The Applicant agrees to release and indemnify and keep indemnified the Department of Communities from any loss, claim or liability arising out of, or in relation to a security or safety device that is the subject of this rebate except to the extent such loss, claim or liability is caused by the Department of Communities’ negligence or breach of law.
  2. The Department of Communities reserves the right to amend these Terms and Conditions at anytime.
  3. The Applicant acknowledges that the Safety and Security Rebate Scheme or benefits provided under the Safety and Security Rebate Scheme may change from time to time or may be revoked altogether at the absolute discretion of the Department of Communities.
  4. The Applicant must not submit a false claim for the Safety and Security Rebate, profit in any way from the rebate or breach any of these Terms and Conditions. Failure to comply with this requirement may constitute a criminal offence, or the Applicant may be required to repay the rebate to the Department of Communities, which amount will be deemed a debt due and payable by the Applicant to the Department of Communities upon demand by the Department of Communities.